General help
A link won't convert, a download stopped halfway or something looks broken. Tell us the link and what happened.
Contact
Get in touch
Questions about the SoundCloud downloader, your Supporter pass or a copyright matter? Pick the topic that fits and send us an email. We read every message.
Supporter pass
Paid on Ko-fi but your pass isn't active, or can't sign in? Include the email shown on your Ko-fi receipt.
Copyright and DMCA
Rights holders can report content here. Please read our DMCA page first so your notice has everything we need.
Feedback and ideas
Missing a feature or have an idea to make the converter better? We love hearing how people use MP3SoundCloud.
When to expect a reply
We usually answer within 1 to 2 business days. Supporters get priority, so replies to pass questions are often faster.
Help us help you faster
- Paste the full SoundCloud link you tried to convert.
- Tell us which device and browser you are using.
- For pass issues, use the email you paid with on Ko-fi.
- Include any error message you saw on the page.